Privacy Policy

Effective date: May 21, 2026

Overview

statementconverter.co helps users convert bank statement PDFs into reviewable spreadsheet exports. This Privacy Policy explains what information we process, why we process it, and how you can contact us about privacy questions.

This policy applies when you use statementconverter.co, create an account, upload files, convert statements, make a payment, or contact support.

Information We Process

Account Information

When you create or use an account, we may process your email address, account ID, login provider, and basic profile details returned by your login provider.

Authentication and Security Data

We process session data, login status, device and browser information, IP address, request logs, and abuse-prevention signals to keep accounts secure, enforce usage limits, and protect the service.

We do not store plain-text passwords.

Uploaded Files and Conversion Results

We process the bank statement files you upload and the conversion results we generate only to provide the conversion service, including preview, validation, export, download, support, security, and abuse prevention.

Conversion results may include extracted transaction rows, validation output, preview data, CSV files, and XLSX files.

We do not sell your uploaded files or conversion results. We do not use your bank statements to train public AI models.

Payment Data

If you make a purchase, we process payment-related records such as your selected plan, order status, transaction identifiers, billing metadata, credits granted, and payment provider status.

Payment processors handle card and payment method details. We do not store full card numbers.

Usage and Analytics Data

We may process usage events, conversion events, feature interactions, error logs, browser type, device type, and approximate location derived from IP address. We use this data to measure product reliability, prevent abuse, debug failures, and improve the service.

How We Use Information

We use information to:

• provide account access and authentication;
• process uploads, previews, validation, exports, and downloads;
• enforce free and paid usage limits;
• process payments, credits, refunds, and billing records;
• respond to support requests;
• detect abuse, fraud, security incidents, and system failures;
• maintain logs needed for reliability and legal compliance;
• improve the service and understand product usage.

File Access and Retention

Access to uploaded files and generated outputs is limited to what is needed to operate, secure, support, and improve the service.

Temporary upload links expire quickly. Stored conversion history keeps recent files and generated outputs available for download, deletion, support, security, and abuse prevention during the retention window shown or enforced by the service.

Account, payment, support, and security records may be kept for longer when needed to provide the service, comply with legal obligations, resolve disputes, prevent abuse, or maintain business records.

Sharing Information

We do not sell personal information.

We may share limited information with service providers that help us operate statementconverter.co, such as:

• hosting, database, and infrastructure providers;
• temporary file storage providers;
• authentication providers;
• payment processors;
• analytics and error-monitoring providers;
• email and customer support providers.

We may also disclose information if required by law, to protect the rights and safety of users or the service, or as part of a business transfer such as a merger, acquisition, or sale of assets.

Cookies and Similar Technologies

We use cookies and similar technologies for authentication, session management, security, usage limits, preferences, analytics, and product reliability.

You can control cookies through your browser settings. Blocking some cookies may prevent login, upload, checkout, or account features from working correctly.

Your Choices and Rights

Depending on where you live, you may have rights to access, correct, delete, export, or object to certain processing of your personal information.

You can contact us at [email protected] to make a privacy request. We may need to verify your identity before acting on a request.

Children's Privacy

statementconverter.co is not intended for children. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. When we make changes, we will update this page and revise the date in the page metadata or policy text.

Contact

If you have questions about this Privacy Policy or our data practices, contact us at [email protected].